Privacy Policy
IQ:NS operates structured concepts and relationships. We never touch model data, training sets, inference outputs, or personal identifiers unless you provide them directly. This policy explains how we collect, use, and protect information when you interact with our website and services.
Information we collect
- Information you provide: contact details, messages, or inquiry forms submitted through the site.
- Usage data: anonymized analytics, page views, device type, browser, and referral information.
- Cookies and local storage: session cookies and preference settings used to improve site navigation and language behavior.
How we use information
We use the information we collect to:
- respond to inquiries and support requests;
- improve the website, documentation, and product experience;
- monitor site performance and understand usage patterns;
- comply with legal and security requirements.
What we do not do
- We do not process or store model training data, inference outputs, or any proprietary customer content in our ontologies.
- We do not sell your personal information to third parties.
Sharing and disclosure
We may share information with trusted service providers who help us operate the website and deliver support, such as hosting providers and analytics services. We require those providers to protect your information and use it only for the purposes we specify.
We may also disclose information if required by law, to protect our rights, or to prevent fraud or other illegal activity.
Security
We implement reasonable technical and organisational measures to protect information from unauthorized access, alteration, or disclosure. However, no network or storage system is completely secure, so we cannot guarantee absolute protection.
Your choices
- You can choose not to provide personal information when contacting us, although that may limit our ability to respond.
- Browser settings may allow you to reject cookies or clear local storage, but some site features may require cookies to function properly.
Changes to this policy
We may update this policy from time to time. When we do, we will publish the updated version on this page with a revised effective date.
Contact
If you have questions about this policy or want to exercise your data rights, please contact us through the website contact form.